Customer Service Policy

Last Updated: December 15, 2022

Our vision is to provide Discount Hardware Direct LLC customers with a full and exact range of information.

Our mission statement is to open the doors to a new world, the world of high quality and durability doors and hardware.

Our vision is to be the leading provider of any kind of true information, connected with Discount Hardware Direct LLC products.

We are committed to providing excellent customer service to our customers. We have a zero- tolerance policy for poor customer service. This policy applies to all Discount Hardware Direct LLC staff, products and customers.

We expect all customers to be highly satisfied with the service provided.

If you have any questions about this policy, please contact info@discounthardware.com or call +1 866-711-1616.

We are available Monday to Friday from 8 AM to 5 PM EST.

Thank you for choosing Discount Hardware Direct LLC and for your cooperation.