Resources

Customer Service Policy
Last Updated: December 15, 2022  Our vision is to provide Discount Hardware Direct LLC customers with a full and exact range of information. Our mission statement is to open the doors to a new world, the world of high quality and durability doors...
Special orders
Last Updated: December 15, 2022  Special orders are non-standard sizes, custom color, custom mortise service, custom hardware, custom furniture, pre-hung units, custom packing, pre-cut units or any other customization to be applied. All non-stock...
Disclaimer
Last Updated: December 15, 2022  To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website (including, without limitation, any warranties implied...
Shipping Policy
Last Updated: December 15, 2022  Discount Hardware Direct LLC ships to 48 States of the United States and to Canada. We use trackable shipping methods. All shipping services occur only during business days (that is Monday through Friday; not weekends...
Privacy Policy
Last Updated: December 15, 2022  This Privacy Policy governs the manner in which Discount Hardware Direct LLC (“Discount Hardware,” “we” or “us”) collects, uses, maintains and discloses information collected from users (“users”. “user” or “you”) ...
Terms and Conditions
Use of this Website, www.discounthardware.com and purchase of the goods and services offered on this Website or any purchase from Discount Hardware Direct LLC are governed by the terms and conditions, stated in this agreement. This Agreement constitutes a legal contract between you, the Purchaser, and Discount Hardware Direct LLC, the Seller (the Parties when mentioned together), according to applicable law by placing an Orders for the Goods (Products) and Services on the Website. The Purchaser agrees to be bounded by the Terms and Conditions contained in this Agreement, which coordinate any subsequent cooperation between the Parties with final transfer of the Goods to the Customer (Third Party).
2 Years Limited Warranty
Last Updated: December 15, 2022  All our Products come with 2 (two) Years Limited Warranty. Original User: The Original User will return the defective Product to the retailer from whom it was purchased, accompanied by a statement...
Disclaimer for Installation Service
Last Updated: December 15, 2022  Disclaimer for Installation Service Last Updated: December 15, 2022 To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use...
Returns and Refund Policy
Last Updated: December 15, 2022  At Discount Hardware Direct LLC, we take pride for the exceptional quality and craftsmanship of the Hardware, Furniture and Doors we manufacture and sell. We are paying maximum attention to the details in the design...
Terms of Sale
Last Updated: December 15, 2022  Please make sure to read the following section carefully, as the terms apply to all purchasesfrom Discount Hardware Direct LLC. The listing and any graphic, photo, model or representation associated with the listing...
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